Terms of service
TERMS OF SERVICE
Last Updated: November 5, 2026
Welcome to lovexelvora. These Terms of Service govern the use of https://lovexelvora.shop and purchases through our online store, subject to mandatory consumer protection laws.
1. ELIGIBILITY
Customers must have legal capacity to purchase merchandise or appropriate permission from a parent or guardian.
Website use must comply with applicable laws.
2. PRODUCT DESCRIPTIONS
We make reasonable efforts to provide accurate product descriptions, photographs, prices, and availability information.
Minor differences in appearance may occur because of display settings or manufacturing variations.
Product listings may be updated where necessary.
3. ORDER PLACEMENT AND ACCEPTANCE
Submitting an order constitutes an offer to purchase.
An automated confirmation acknowledges receipt but does not necessarily establish acceptance.
We may verify payment, product availability, and shipping eligibility before fulfillment.
If a paid order cannot be fulfilled, an appropriate refund will be issued.
4. PRICING AND PAYMENT
Prices and applicable checkout charges are disclosed before payment confirmation.
Customers must use authorized payment methods and provide accurate billing details.
Genuine pricing errors will be handled under applicable consumer law.
5. SHIPPING AND DELIVERY
Orders are generally processed within 2–3 business days.
Estimated shipping transit is 20–45 calendar days after dispatch.
Orders with a merchandise subtotal greater than $30 USD qualify for free standard shipping.
Please review our Shipping Policy before purchasing.
Mandatory consumer remedies for late or undelivered goods remain unaffected.
6. TAXES AND IMPORT CHARGES
Applicable sales taxes, VAT, and import obligations will be handled according to relevant laws.
Customers will not be required to pay additional import duties or delivery-related taxes beyond the checkout total.
7. RETURNS AND REFUNDS
Eligible products may be returned within 30 calendar days after delivery using our authorized free return process.
Approved refunds typically appear in the original payment account within 3–7 business days after issuance, subject to statutory deadlines.
See our Return and Refund Policy for details.
8. CUSTOMER RESPONSIBILITIES
Customers must provide accurate payment, billing, contact, and delivery details.
Fraudulent transactions, unauthorized access, malicious software, and unlawful disruption of the website are prohibited.
9. INTELLECTUAL PROPERTY
Original website text, images, branding, product photographs, and other protected materials belong to their respective rights holders.
Unauthorized commercial reproduction or distribution is prohibited.
10. THIRD-PARTY SERVICES
Our store may use Shopify, payment providers, delivery carriers, and other independent service providers.
Separate third-party terms may apply without limiting mandatory consumer rights.
11. WEBSITE AVAILABILITY
We make reasonable efforts to maintain a secure and functional website.
Temporary maintenance, technical errors, or service interruptions may occur.
12. LIABILITY
Nothing in these terms excludes liability for fraud, death or personal injury caused by negligence, or any rights or liabilities that cannot lawfully be excluded.
Other limitations apply only where legally permitted.
13. GOVERNING LAW
Applicable governing law and jurisdiction depend on the verified legal identity and jurisdiction of the actual contracting seller.
Mandatory consumer protections, including those applicable in the United Kingdom, remain unaffected.
14. CHANGES
We may update these terms when business or legal requirements change.
Updates will not retroactively remove rights arising from completed purchases.
15. CONTACT
Store Name: lovexelvora
Website: https://lovexelvora.shop
Customer Service Email: luke.cina_ower@outlook.com
The actual contracting seller's verified legal name and business address must be included before publication.